GameStop temporarily halts unlimited used games program

GameStop halts its unlimited used game rental program

They've been told to store the material in their backrooms until further notice.

Just days before it was due to commence, retailer GameStop has delayed the wide launch of its unlimited secondhand game rental program, PowerPass. (Those titles would be limited to ones offered at the store's physical locations, rather than through the chain's online inventory.) PowerPass's $60 price-tag would cover six months of playing and swapping, after which customers could select one preowned game to keep permanently. The program was originally scheduled to fully launch in the coming weeks, with sign-ups to begin on November 19. Indeed, according to one GameStop spokesperson, the company has merely identified "a few program limitations" that they'd like to iron out to "ensure [they] are able to provide [their] guests an exceptional service". The PowerPass program was just way too advanced for them to handle, giving retail employees serious issues. If you planned on looking into PowerPass as a holiday gift, start looking elsewhere.

Update: Asked for comment, GameStop replied to Polygon with this statement.

Assuming PowerPass is relaunched in a functional manner sometime in 2018, this is still not the outcome GameStop wanted right now.


The spokesperson continues on to state that guests who subscribed to the service can receive a full refund and pick out any pre-owned game for free.

GameStop's entrance into the game-rental market comes amid the company's continued financial difficulties. In the meantime, one alternative would be Microsoft's Game Pass program, which gives Xbox owners access to 100 Xbox One and Xbox 360 games for $10 per month.

What about anyone who already signed up for PowerPass during the soft-launch?

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