Public Service Commision urges residents to call before digging

O&R Urges All Excavators to Call 811 Before You Dig

If you hit an underground utility line while digging, you could cause serious injuries, disrupt service to your neighbors, or face fines and fix costs.

"Last year, PSEG Long Island responded to more than 160,000 electric utility mark-out requests that came through the NY 811 Call Center", said John O'Connell, PSEG Long Island vice president of transmission and distribution operations. "These were all avoidable incidents that we are committed to reducing by reminding customers how important it is to call 811 before every project".

Aside from violating the law, failing to have buried utilities marked before digging could lead to an interruption in service, costly repairs or serious injury.

Today on National 811 Day, Atlanta Gas Light is joining other utility companies, one-call centers, damage prevention advocates and professional contractors in an effort to raise awareness of calling 8-1-1 before digging, according to a press release. Every digging project, no matter how large or small, warrants a call to 811.

"If you think about it, there are a lot of buried utilities on the ground".

"You always contact 811 here in CT, before you start the job", he said. The utilities' professional locators are then sent to the requested digging site to mark the approximate locations of underground lines with flags, spray paint or both.


Contractors, excavators, landscapers and homeowners must call 811 at least two to 10 working days before the project is due to begin.

Calling 811 has prevented thousands of underground excavation damages.

811 can be called from anywhere in the country. An operator will gather information about digging plans, and notify local pipeline and utility companies about the project. Once lines are located, customers and contractors doing work also must understand the markings and look for evidence of unmarked lines, such as water and sewer lines on private property.

Visit www.blackhillsenergy.com for more information about 811, safe digging practices, how to save money by saving energy and other energy-related services and information.

PSEG Long Island operates the Long Island Power Authority's transmission and distribution system under a 12-year contract. The company also has an estimated annual economic impact of $5 billion of output in its service area, supporting more than 9,500 local jobs and producing $923 million in labor income.

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